At RS Solid Surfaces (RS Countertops), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in other ways. Please read this policy carefully to understand our practices and views regarding your personal data and how we will treat it.
RS Solid Surfaces (RS Countertops) may use SMS/text messaging to communicate with customers regarding quote confirmations, consultation scheduling, project updates, and occasional promotions. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. You may also reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except for subcontractors providing support services such as customer service.
1. Information We Collect
We collect various types of information, including:
Personal identification information: name, email address, phone number, and other similar contact details.
Technical information: IP address, browser type, operating system, and browsing habits through cookies and similar technologies.
Usage data: information about how you interact with our website, such as pages visited, time spent, and features used.
Transaction information: if you make purchases or financial transactions with us, we collect payment details and information related to those transactions.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and maintain our services.
To improve the user experience and website functionality.
To process transactions and complete orders.
To communicate with you about updates, promotions, or other information relevant to your relationship with us.
To comply with legal obligations.
3. Sharing and Disclosure of Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other categories of use exclude text messaging opt-in data and consent; this information will not be shared with third parties.
Legal obligations: We may disclose your information when required by law, in response to subpoenas, court orders, or legal processes.
4. Data Security
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data against unauthorized access, alteration, or destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of information you transmit to us.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect some site functionality.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access, correct, or delete your personal information.
The right to object to or restrict the processing of your data.
The right to withdraw your consent to data processing when consent is the legal basis.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
